B2B or B2C? To us it’s all P2P.

Our approach

Whether we’re talking the language of business or consumers it’s all about people. Communication works better when it’s a conversation. And when it feels personal. We love working with brands and organisations where service is an essential part of the DNA – where relationships make the difference. It’s what we’re all about too.



  • Brand strategy, rebranding and naming
  • Research and insight gathering
  • Proposition development
  • Brand guidelines, guardianship and toolkits


  • Brand identity design
  • Brand communications campaigns
  • B2B marketing campaigns
  • Packaging design and production
  • Internal engagement programmes


  • Website, microsite and intranet design and development
  • Content marketing and social media campaigns
  • Digital and radio advertising
  • Email and direct marketing
  • Videos, animation and corporate presentations

Some of our clients

At Milestone we’re lucky to work with a wide range of clients – from growing businesses to global brands.

What our clients say about us

  • "Milestone has been a great fit for me in my design career. The work is creative, and completed to a high standard for interesting clients. There's also a variety that really appeals to me as a designer who enjoys working across disciplines and trying new things. I've been able to develop skills I already had, as well as expand them into new areas and increase my confidence.

    Beyond that, the working atmosphere is always positive and friendly - even in hectic busy periods there are always plenty of smiles to be found. There's a sense that everyone here really gets on together – work events and nights out are common and always memorable. Everyone's accessible and down-to-earth, which I think is rare but incredibly valuable.
    Mike CurleyMike CurleyDesigner
  • “Defining the brand hierarchy made immediate sense with our customers and retail partners. Plus, the new packaging treatments have re-affirmed our position as leaders in this market.”
    Giles CundellMarketing Manager, Lifeventure
  • “We have a fantastic relationship with Milestone and it was great to work with the team on this book which was such an important project for the Group. We loved the book’s design and were simply thrilled with the finished product. The authors did a great job on the copy, and the design gave the book the magic touch it needed to be visually rich and exciting.”
    Marie GianniniGroup Communications Manager, Inchcape PLC
  • “A big thank you to all the team for the spectacular job you have done for us (and, of course, continue to do for us). You have no idea how much the Milestone contribution means to us all here.”
    Jonathan KeighleyExecutive Chairman, SFM Europe
  • "Milestone has played a significant part in developing and progressing my career, and to me it's the type of place where 'you get out what you put in'. Since joining here in March 2016, I haven’t stopped learning and developing in my role as an Account Manager, which I believe is down to the countless opportunities I've had to get involved in a variety of exciting and challenging projects.

    What stood out to me the most initially was the friendly and collaborative culture in the agency. Not only are the team here very talented at what they do, but nobody has ever come across as unapproachable or unwilling to help out where they can; something which I think can be a rare combination in a business. I’m looking forward to seeing what’s ahead for this year, whilst continuing to learn and build on the skills I have already developed in the process."
    Simon WilliamsSimon WilliamsAccount Manager
  • “We’ve had our best year ever, for both turnover and profit, since Milestone refreshed our brand. Now we know what a unique, ownable design and communications look and feel can achieve.”
    Jonathan KingMarketing Manager, Denman International